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Communication and Conflict BLOG

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Welcome!

This Communication and conflict blog will bring you web page updates and observations on communication and conflict in daily life as well as other information and links to useful resources.

I hope they are of interest to you.

To receive notice of updates on the Communication and Conflict website or about any of the observations or information postings in this Communication and Conflict blog, click on the orange RSS button below the Navigation bars to the left.

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Assumptions we make about others. A training exercise to explore this.

This page describes a conflict management training exercise used to explore the assumptions we make about others when we meet them.

Permalink -- click for full blog post "Assumptions we make about others. A training exercise to explore this."


Communication and Conflict

A website about the relationship between communication and conflict. Articles on conflict resolution, mediation, why effective communication is important for conflict management in relationships.

Permalink -- click for full blog post "Communication and Conflict "


Effective interpersonal communication, conflict resolution articles

Communication and Conflict e-book about the Principles of Effective Communication and Conflict Resolution discussed on this site

Permalink -- click for full blog post "Effective interpersonal communication, conflict resolution articles"


no-blame approach

This pages discusses a no-blame approach to dealing with conflict, enabling a focus on how to improve things in the future rather than a focus on allocating blame to what has passed.

Permalink -- click for full blog post "no-blame approach"


The no-blame approach and the alternative blame approach

This page considers some everyday examples of where the blame approach has occurred and why it is ineffective as a response to conflict, particularly when compared to the no-blame approach.

Permalink -- click for full blog post "The no-blame approach and the alternative blame approach"


Guide to the Principles

Sales page for The Guide to the Principles of Effective Communication and Conflict Resolution

Permalink -- click for full blog post "Guide to the Principles"


Mistakes, experiential learning, conflict resolution articles

That it is ok to make mistakes. Principle 9 of the Principles of Effective Interpersonal Communication.

Permalink -- click for full blog post "Mistakes, experiential learning, conflict resolution articles"


confidentiality

Confidentiality is both an Underlying Philosophy of Mediation and a Principle of Effective Communication and is crucial in supporting effective conflict resolution.

Permalink -- click for full blog post "confidentiality"


Effective interpersonal communication, speak but not too often or for too long

That we speak, but not too often or for too long. Principle 6 of the Principles of Effective Interpersonal Communication

Permalink -- click for full blog post "Effective interpersonal communication, speak but not too often or for too long"


The Video Lounge

This page draws together a range of videos available on the internet that illustrate practices of effective communication and conflict resolution.

Permalink -- click for full blog post "The Video Lounge"


Effective Interpersonal Communication

What is effective interpersonal communication? This page lists a set of links to Effective Interpersonal Communication articles drawn from the experiences of mediation.

Permalink -- click for full blog post "Effective Interpersonal Communication"


Other websites related to Communication and Conflict

This page gives links to websites that promote a similar approach to communication and conflict resolution to that described on this site.

Permalink -- click for full blog post "Other websites related to Communication and Conflict "


What is a 'bully'?

A very common phrase used when there is a breakdown in a relationship or in communication is to say 'He/She's a bully!'. But what is a bully? Often there will be different interpretations of behaviour meaning some people see someone as a bully, others see them as 'passionate' or determined or assertive.

But how others see someone we think of as a 'bully' doesn't, in itself, help much. What matters is how WE respond to the behaviour we see as signifying a bully. Do we withdraw and complain, do we reflect on why their actions upset us? Do we try to develop new ways of responding?

Often the label itself is enough to paralyse the labeller into passivity. Supporting someone in this situation through helping them reflect on their response and how they can respond in ways that support them is the first step to getting rid of 'the bully'.

Permalink -- click for full blog post "What is a 'bully'?"


The impact of labels on communication and conflict resolution

This page considers the impact of labels and preconceptions on the effectiveness of communication and conflict resolution.

Permalink -- click for full blog post "The impact of labels on communication and conflict resolution"


Impartiality

This page discusses impartiality, an essential Underlying Philosophy of Mediation and of

Permalink -- click for full blog post "Impartiality"


Articles on Conflict Resolution

Articles on Conflict Resolution.The underlying thinking and practical skills involved in effective conflict resolution.

Permalink -- click for full blog post "Articles on Conflict Resolution"


Conflict as a Problem

This page looks at the approach to conflict which treats it as a problem, something to be feared or avoided. Ultimately, this approach is an ineffective response to conflict and does not resolve it.

Permalink -- click for full blog post "Conflict as a Problem"


Listening - the importance of effective listening in conflict resolution

This page describes in detail the practice and purpose and importance of effective listening in conflict resolution. Barriers to effective listening. It's not just down to eye contact and nodding!

Permalink -- click for full blog post "Listening - the importance of effective listening in conflict resolution"


Communication and Conflict in Schools

This page looks at common issues of communication and conflict in schools and the relevance of the Principles of Effective Communication and Underlying Philosophies of Mediation to these issues.

Permalink -- click for full blog post "Communication and Conflict in Schools"


Conflict : an opportunity for learning, connection and insight

This page describes an approach to conflict that sees it as an opportunity for learning, connection and insight

Permalink -- click for full blog post "Conflict : an opportunity for learning, connection and insight"


Empowerment

This describes why empowerment is a crucial aim in any approach to effective conflict resolution

Permalink -- click for full blog post "Empowerment"


Squirrel Inc

Squirrel Inc.: A Fable of Leadership Through Storytelling I think the benefits of storytelling as a communication technique are really under-rated. This

Permalink -- click for full blog post "Squirrel Inc"


Sweat Your Prayers by Gabrielle Roth

Sweat Your Prayers: Movement as Spiritual Practice Is a way to communicate and overcome many different conflicts within each of us ~ through movement

Permalink -- click for full blog post "Sweat Your Prayers by Gabrielle Roth"


Mediation - it's not arbitration!

There is a fundamental difference between mediation and arbitration, but unfortunately the distinction is not always clearly understood.

Permalink -- click for full blog post "Mediation - it's not arbitration!"


Build your own website

Build your own website - on this page, Alan explains how he was able to communicate his interests in the area of mediation, conflict resolution and communication skills by building his own website

Permalink -- click for full blog post "Build your own website "


challenge the behaviour and not the person

That we challenge the behaviour and not the person, The importance of effective communication skills.

Permalink -- click for full blog post "challenge the behaviour and not the person"


Conflict as Competition

This page looks at the concept of conflict as a competition. This is probably the most destructive approach to conflict and is the basis of the 'justification' for most physical violence and war.

Permalink -- click for full blog post "Conflict as Competition "


Ownership - an Underlying Philosophy of Mediation

This page discusses the concept of having 'ownership' of our responses to a conflict or difficulty, one of the most important pre-requisites of effective conflict resolution

Permalink -- click for full blog post "Ownership - an Underlying Philosophy of Mediation"


Listening Exercise : Facts and Feelings

A listening exercise which enables participants to reflect on various aspects of the experience of listening and being listened to as well as the experience of being the speaker in a situation.

Permalink -- click for full blog post "Listening Exercise : Facts and Feelings"


An Adult-Adult relationship between the mediator and client is important.

This page looks at the need for an Adult-Adult relationship between a mediator or other conflict resolution supporter if it is to be effective.

Permalink -- click for full blog post "An Adult-Adult relationship between the mediator and client is important."


Questioning skills

This page describes the use of effective questioning skills to support conflict resolution, instead of suggestions, to empower those involved to create a resolution that works for them.

Permalink -- click for full blog post "Questioning skills"


summarising

This page describes the practice and purpose of summarising in effective interpersonal communication and conflict resolution.

Permalink -- click for full blog post "summarising"


Workplace Conflict Resolution and Communication

This page considers workplace conflict resolution via the use of the Principles of Effective (workplace) communication

Permalink -- click for full blog post "Workplace Conflict Resolution and Communication"


Conflict

This page looks at 3 main ways of seeing or approaching conflict and how each one has different implications for the outcome.

Permalink -- click for full blog post "Conflict"


The Tao of Tango

The Tao of Tango Tango needs clear mind for communication and I find this book rebases me on and off the dance floor when I need to communicate and avoid

Permalink -- click for full blog post "The Tao of Tango"


The Communication and Conflict website - further information about this site.

This page explains more about the Communication and Conflict website and the importance of effective communication skills for conflict resolution in relationships.

Permalink -- click for full blog post "The Communication and Conflict website - further information about this site."


Treat each other with respect

That we treat each other with respect, Principle 1 of the Principles of Effective

Permalink -- click for full blog post "Treat each other with respect"


Communication skills and Conflict resolution skills

This page looks at the skills involved in practicing both effective communication and effective conflict resolution

Permalink -- click for full blog post "Communication skills and Conflict resolution skills"


Using I-statements

This is a link page from a Newsletter which reviews the use of 'I-statements' and the importance of these in effective communication and conflict resolution.

Permalink -- click for full blog post "Using I-statements"


Book Reviews

This page contains a list of book reviews, all of which relate to supporting effective interpersonal communication and conflict resolution

Permalink -- click for full blog post "Book Reviews "


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