A Communication and
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Hi, I'm Alan Sharland
My work, for the past 14 years as a Mediator and Trainer in Conflict Management skills, has been to assist people in dispute.
The Guide to the Principles of Effective Communication and Conflict Resolution explains the Principles by which I and my colleagues in mediation operate in order to support people in transforming their difficulties with conflict into opportunities for learning, connection and insight. |
Learn how YOU can make the Principles part of your normal communication practice and see the benefits they bring to your difficult situations and destructive conflicts.
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Buy The Guide to the Principles of Effective Communication and Conflict Resolution for $19.99, and get a FREE COPY of the e-booklet Listening, Summarising and Questioning - The Simple, Effective Skills of Conflict Resolution which normally sells for $5!
Click here to find out more about the FREE e-booklet that you receive when you purchase The Guide.
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The Guide is designed to be used over a period of 9 weeks but you can choose your own time frame for using it.
The reason it has been separated into one Principle per week is to allow you time to develop awareness of the common ways in which communication is practiced that do not take the Principles into account.
Once these are recognised, you can apply the Principles to your own communication practice in order to increase its effectiveness.
And what you then find as a 'bonus' is that your ability to resolve conflict and your ability to support others in resolving their conflicts is also enhanced.
As you browse through The Guide you may decide you do not wish to study the Principles in the order given and that is not a problem. There will be cross references between the Principles as they are all underpinned by the Underlying Philosophies of Mediation discussed on the Communication and Conflict website and so the order in which you read them does not matter.
Footnote references to pages on the Communication and Conflict website that expand on the theme being discussed are given where relevant.
There is a blank page at the end of each chapter so that you can make notes or use to create a journal of your observations and reflections in relation to the Principle you are studying.
Once you've worked through the Guide you can return to it as a reference in any difficult communication or conflict-related situation.
The practice of each Principle has its own particular impact on the effectiveness of communication and on the possibility of resolving any conflicts you are involved in.
Some Principles may 'resonate' with you more than others and some may be more difficult to practice in certain relationships - such as with your parents or with your work colleagues or with your partner etc.
If that happens, it is a gift to be able to notice, as it then provides an opportunity for you to create more effective ways of responding using the Principles to help you.
The Principles of Effective Communication and Conflict Resolution have been developed through observations and insights gained from the practice of Mediation, a process designed to promote effective communication and creative thinking in order to resolve conflict.
As a mediator I'm in the position of being able to observe common ways in which communication breaks down between people.
My role is then to assist them in creating more effective ways of communicating, and to find more creative ways of responding or behaving within their conflict so that the practical and emotional difficulties associated with it can be resolved.
It doesn't happen easily and sometimes it doesn't happen at all, but the obstacles to resolution and the communication mistakes become opportunities for those involved, and others, to learn from. Many of those learnings and insights are presented within this Guide.
Thank you for your interest in developing more mindful communication and in seeing conflict as an opportunity for learning and growth.
Alan Sharland
CommunicationandConflict.com
Why Buy The Guide?........
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If you answered 'Yes' to any of the above this Communication and Conflict e-book will help you.
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Hear Alan read the first Chapter of the Guide before you decide if you want to go ahead and purchase....
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Join our Affiliate Program! Sell The Guide on your website or blog or twitter page or wherever!! and get a 35% commission on all of your sales You will be sent an email for each sale originating from your website. Each month's earnings will be paid via PayPal within 15 days of month end. |
Learn to apply the Principles through the use of the challenges and exercises that follow each Principle in The Guide.
These will help you develop an awareness, a mindfulness in your everyday communications.
As you develop this awareness, your confidence in dealing with difficult situations and responding to destructive conflicts constructively will increase, as you will understand more about how the communication in the situation has affected it.
As a result, you will be able to make your communication more effective and be able to understand and empathise with others more, even if their communication does not follow the Principles.
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What people have said about The Guide:
"I can honestly say I think it's brilliant.... I have a feeling the points you have made will help a lot of people, including myself."
"We are in the process of designing a 40 hour Civil Mediation training program and would like your permission to use some of your material with the proper citation and any other information you may want. We will be including your website and your ebook The Guide to the Principles of Effective Communication and Conflict Resolution in our recommended reading/reference section as well.
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The Guide is about how we say the things we need to say in difficult situations and how we can prevent difficult situations arising and escalating through greater awareness and mastery of our communication.
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Click here to find out more about the FREE e-booklet that you receive when you purchase The Guide.
Join our Affiliate Program and earn 35% on each sale!
You will be sent an email for each sale originating from your website. Each month's earnings will be paid via PayPal within 15 days of month end.
After reading and practicing the simple exercises in The Guide you will feel less agitated, anxious or overwhelmed by feelings or thoughts of the kind:
Why did they react so angrily when I said that?
I don't know how to say that without upsetting them.
I wish they wouldn't talk to me, I feel so awkward when they do.
The Guide will provide a reference book you can always return to whenever you have had a difficult communication with someone....
- It will help you to understand why what the other person said had a negative impact on you
- It will help you to understand why what you said may have had a similar effect on them.
- It will help you to create a different way of expressing yourself that will be more effective in responding to the difficult situation or destructive conflict.
Try The Guide out for yourself:
"I love the way that this Guide is divided into 9 weeks allowing us 1 week to practice the new communication skill. It also comes with links for further reading on his web site. This is great for people with little time because we can get straight to the point speedily or for those with more precious time can easily find more detailed passages." Stacey McCall - www.creativityandconflict.com
Get your FREE Sample of The Guide to the Principles of Effective Communication and Conflict Resolution.......
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I Promise only to use your email to send you information relating to The Guide and the themes of this site. There is an immediate unsubscribe option available to you on any communications sent to you regarding this.
So what do you think? Do you want to see the rest of the Chapters?
Not sure?
Well I am asking you to spend money on it, so it's a bit of a risk isn't it?
So let me give you a Guarantee:
If you haven't found that The Guide has had a positive impact on your ability to communicate with others, if you haven't found that it has helped you respond more constructively to a conflict situation after 3 months, you can have your money back!
How about that?
Fair enough?
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Click here to find out more about the FREE e-booklet that you receive when you purchase The Guide.
Join our Affiliate Program and earn 35% on each sale! You will be sent an email for each sale originating from your website. Each month's earnings will be paid via PayPal within 15 days of month end.
