Communication and Conflict in different areas of our livesWe may experience unresolved conflict in any area of life. The Principles of Effective Communication and Underlying Philosophies of Mediation are employed to explore and consider any areas of life in which conflicts have occurred and how they may be responded to constructively where they have had a history of destructive responses. As you go through the different pages giving examples of different areas in which unresolved conflict can occur, I think you will start to see that ineffective and destructive responses take a similar form in all these situations and how awareness of the Principles, Underlying Philosophies and the skills of Listening, Summarising and Questioning enable a return to constructive responses to occur.
Communication and Conflict in .... Within the Helping Professions I include the following: Social Workers, Housing Officers, Police Officers, Teachers, Noise Team officers and any agency officers that may be drawn into disputes between members of the public through their role. While we have high expectations of schools to 'teach children to live in society'...... the responsibility is elsewhere..... and it's not in the Family either. The workplace is an area in which most people experience occasional or continual destructive responses to conflict. The Principles and Philosophies described on this site provide ways of understanding and improving the effectiveness of the communication and conflict resolution that occurs in the workplace. These links take you to example areas in which the Principles of Effective Communication and Conflict Resolution can be applied but of course they apply in any area of human interaction not just those listed above.
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Putting Effective Communication and Conflict Resolution into practise:
If you like the approach described on this site that supports the resolution of conflict and promotes effective, mindful communication, you may want to visit Alan's organisation website at CAOS Conflict Management.
Click on the image link below to visit his site. A new page opens.
CAOS Conflict Management provides:
- Mediation
- Mediation Training
- Conflict Coaching
- Conflict Coaching Training
- Training and consultancy in conflict management and communication skills
Please CONTACT CAOS if you have an enquiry about any of these services or
020 3371 7507
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If you feel that this website has helped you in some way and you'd like to support my aim of promoting...
Mindful Communication, Growth Through Conflict
...then please donate any amount you feel is appropriate to help me in that aim and to continue to support people in communicating more effectively and resolving conflict.
For donations over $5 I will send you a copy of The Guide to the Principles of Effective Communication and Conflict Resolution and The Simple Effective Skills of Conflict Resolution
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