Principles of Effective Interpersonal Communication

Click on the links to read more about each Principle...

1. That we treat each other with respect

2. That we do not interrupt one another

3. That we have the right to pass

4. That we do not volunteer others

5. That we speak only for ourselves (We speak in the 'I'
- often called using 'I' statements)

6. That we speak but not too often or for too long

7. That we challenge the behaviour and not the person

8. That we respect confidentiality

9. That it is ok to make mistakes

The Principles have emerged from the practice of mediation, and in particular, Community Mediation, which focuses on the nature and quality of relationships and interpersonal communication.

By identifying common ways in which we interact that promote Effective Communication, this page and the links to the Principles will help you to become conscious of them.

With an awareness and understanding of the Principles you can continue to learn and develop the quality of your interpersonal communication with:

• your partners,
• your parents,
• your children,
• your work colleagues,
• your students

The Principles of Effective Communication are based on the Underlying Philosophies of Mediation that you can read about on the Conflict Resolution page.

Go to the Communication and Conflict Resolution Skills page for an overview of Listening, Summarising and Questioning that are the essential skills for communication success and conflict resolution practice.

Positive Conflicts: Learn To Manage Conflicts, Even If Only You Want To Work On Them. Click Here! to purchase this excellent e-book that carries the same message as this website. We can, by ourselves, resolve our conflicts. Waiting for others to change will always disempower us and leave us as self created 'victims'.

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Web www.communicationandconflict.com

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