Here's a sample video from the Communication and Conflict youtube channel: Why Using I-statements Helps to Create More Effective Communication and Conflict Resolution!

CAOS Conflict Management

Alan Sharland, author of the Communication and Conflict website is Director of CAOS Conflict Management, a London based organisation providing mediation, conflict coaching, mainly in the London area or via Skype, and training and consultancy in conflict management services nationally across the UK.

Would you like to train to be a Mediator.....

Do you live in or around London, UK?

Would you like to attend the
CAOS Conflict Management
Mediation Skills Training Course?

The music on this video is Waking the Spirits by Bob Holroyd

We are offering one of the most reasonably priced courses available.

We want to make mediation an accessible skill for as many people as possible to learn because it doesn't just teach you the skills of mediation - you learn a lot about yourself too.

"I was ... able to make discoveries about my own attitude to conflict. While my primary goal in undertaking this training was to gain the credentials to be a university mediator, the impact this training has had on other aspects of my professional and personal life have been huge." - Dr Mary Richards - Brunel University

Want to know more about CAOS Conflict Management?

Click on the logo below for further details of CAOS Conflict Management and the services it provides:


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Train to be a Mediator in the UK with CAOS Conflict Management. 

Based in London, the training is a 6-day course spread over 2 x 3-day sessions. Click the link above for details of our next course. 

CAOS is the UK based Conflict Management business run by Alan Sharland, creator of the Communication and Conflict website. 

Purchase the CAOS Conflict Coaching Clients Handbook for just £4!

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The Handbook outlines:

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Are you UK based and are looking for mediation, conflict coaching or training in communication and/or conflict resolution related issues?

If so, please contact Alan via his organisation website at CAOS Conflict Management