Subscribe to the Communication And Conflict YouTube Channel to receive notification of videos relating to mediation, conflict coaching, effective communication and conflict resolution. 

Promoting Mindful Communication, Growth Through Conflict.

Here is an example video from the channel:

It Doesn't Matter If We DON'T AGREE! What Matters is HOW WE DISAGREE!

Watch the video here......

Conflict Coaching via Zoom, Skype, FaceTime, or other online format

Conflict Coaching via Zoom is available from Alan Sharland creator of the Communication and Conflict website

Fees for Conflict Coaching via Zoom are on a sliding scale from £50 per hour up to £150 per hour for businesses. Please give an honest proposal for your preferred rate between these levels based on your financial circumstances. Sessions are for a minimum of 1½ hours and payment is made in advance of the session.

You can also arrange a face to face consultation using the same form (below) if you are based in or around London, UK.

London based Conflict Coaching sessions cost £90 per hour (£50 if you have attended a CAOS Mediation Training Course) plus any room booking fee.

I always interrupt my wife, and I have a hard time listening to her. I found some very useful beginnings to healing my inabilities. Randy - USA

During the session you can address the following kinds of issues:

  • Are you involved in an ongoing conflict with a family member, a work colleague, your partner or in some other relationship?
    Our discussion can help you to review how you are approaching this in order to reconsider other ways of responding that support you and, in turn, support resolution of the situation.
  • Do you find that you are often criticised about some aspect of your communication? Or do you want to improve some aspect of how you communicate? 
    Our discussion can focus on the difficulties you are experiencing and I can propose new ways of engaging with people that you can go away and practice.

Hi Alan, ..... your site is great. I've been reading all the material and have to say its already made a difference in how I sort out/manage some of life's little problems.    

JH - West London, UK

Arrange your appointment now...

Please use the form below to give me some idea of what it is you would like to discuss. 

I now do most conflict coaching via zoom through my business CAOS Conflict Management - click the link to find out more.

I look forward to speaking with you!

Request Conflict Coaching via this form, or call Alan on 020 3371 7507

Please note that all fields followed by an asterisk must be filled in.

Please enter the word that you see below.


CAOS Effective Communication for Conflict Resolution. Workplace Mediation

A Guide to Effective Communication for Conflict Resolution introduces the 9 Principles that are also described on this site to help the reader develop a 'mindfulness' in relation to their communication in a way that supports the resolution of conflict. In this book 

Alan shares his observations and learnings from working as a Mediator and Conflict Coach with regard to the ways that people become stuck in unresolved conflict but also how they go on to create more effective ways forward in their difficult situations. 

"I think you put together so well all the essential components of
conflict transformation in a way which people can relate to and
understand. A brilliant book and I will recommend it to everyone."  

Jo Berry  -

Return to Home Page from Conflict Coaching via Skype page


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Join our new 

Online Training Course:

Introduction to Conflict Coaching Skills

(6 x 2 hr sessions on Zoom)

Learn about the CAOS Model of Conflict Coaching, the first to be developed in the UK in 2008 and one that does not have to be connected to ongoing mediation but can be simply a 'stand alone' support service for individuals. Next course late July 2020. Open to international attendees. 

Visit our

Podcast Page CAOS

on iTunes

CAOTICA Podcast about communication, conflict resolution, mediation.

Join our new 

ONLINE Introduction to Conflict Coaching Skills 

(6 x 2 hour sessions on Zoom)

Learn about the CAOS Model of Conflict Coaching, the first to be developed in the UK in 2008 and one that does not have to be connected to ongoing mediation but can be simply a 'stand alone' support service for individuals. 

Open to non-UK attendees - visit the link above for more details and to register your interest.

Conflict Coaching from CAOS Conflict Management

Here's a Handbook to help you practise more effective communication and to review and improve how you are responding to unresolved conflict:

The CAOS Conflict Coaching Clients Handbook

Buy Now for just £4! or click on the image to find out more.

Buy Now

CAOS Conflict Management website

Click on the links below to find out more about Conflict Coaching provided by CAOS Conflict Management, the organisation through which Alan provides mediation, conflict coaching and conflict management training:

Workplace Conflict

Family Conflict Coaching

Group Conflict

 Conflict Coaching for Bullying

Attend CAOS Conflict Coaching Training and learn the skills needed to practise in this newly developing field of conflict resolution support.