As you go through the different pages giving examples of different areas in which unresolved conflict can occur, I think you will start to see that ineffective and destructive responses take a similar form in all these situations and how awareness of the Principles, Underlying Philosophies and the skills of Listening, Summarising and Questioning enable a return to constructive responses to occur.
Click on a link below to go to the area that is of interest to you:
Communication and Conflict in ....
Within the Helping Professions I include the following: Social Workers, Housing Officers, Police Officers, Teachers, Noise Team officers and any agency officers that may be drawn into disputes between members of the public through their role.
While we have high expectations of schools to 'teach children to live in society'...... the responsibility is elsewhere..... and it's not in the Family either.
The workplace is an area in which most people experience occasional or continual destructive responses to conflict. The Principles and Philosophies described on this site provide ways of understanding and improving the effectiveness of the communication and conflict resolution that occurs in the workplace.
These links take you to example areas in which the Principles of Effective Communication and Conflict Resolution can be applied but of course they apply in any area of human interaction not just those listed above.
The Guide to the Principles of Effective Communication and Conflict Resolution e-book.
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Communication and Conflict
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Are you UK based and wanting mediation, conflict coaching or training in communication and/or conflict resolution related issues?
Mediation skills, Conflict Coaching skills, bespoke training in holding effective meetings, dealing with difficult behaviour, or other related areas?
If so, contact Alan via his business website at CAOS Conflict Management
If you like the approach described on this site that supports the resolution of conflict and promotes effective, mindful communication, you may want to visit Alan's organisation website at CAOS Conflict Management.
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Here's a Handbook to help you practise more effective communication and to review and improve how you are responding to unresolved conflict:
The CAOS Conflict Coaching Clients Handbook
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