CAOS Effective Communication for Conflict Resolution

A Guide to Effective Communication for Conflict Resolution introduces the 9 Principles that are also described on this site to help the reader develop a 'mindfulness' in relation to their communication in a way that supports the resolution of conflict. In this book 

Alan shares his observations and learnings from working as a Mediator and Conflict Coach with regard to the ways that people become stuck in unresolved conflict but also how they go on to create more effective ways forward in their difficult situations. 

"I think you put together so well all the essential components of
conflict transformation in a way which people can relate to and
understand. A brilliant book and I will recommend it to everyone."  

Jo Berry  -

I-statements - Wonderful reinforcement material for students of all ages

by Amy C.
(Lake County, Illinois)

This was awesome! A great supplement to what I already teach. I can't wait to post it on my website! You are doing a great service. Thank you! Thank You! Thank You!

Comments for I-statements - Wonderful reinforcement material for students of all ages

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Apr 13, 2019
Thank YOU!
by: Alan

Hi Amy, that's very kind of you and very glad you like the content and feel it will be useful for students. I have a 'websites' page so if yours is in keeping with the themes of this website, which I presume it is from what you say, I'm happy to put a link back to it on the websites page.

Best wishes

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Are you UK-based and  looking for mediation, conflict coaching or training in communication and/or conflict resolution related issues?

If so, please contact Alan via his organisation website at CAOS Conflict Management