If you feel that this website helps you in some way and you'd like to support the aim of promoting Mindful Communication, Growth Through Conflict please make a donation via the paypal Donate button below. 




Subscribe to the Communication And Conflict YouTube Channel

Promoting Mindful Communication, Growth Through Conflict.

Here is an example video from the channel:

How Mediation Skills Promote Psychological Safety at Work – Personal Challenges for Leaders

Write a suitable "I" Statement

by Sue Bee
(NZ)

You are in the middle of serving a customer in a book shop and another customer comes up and demands that you help her get a book down from a high shelf.

You are working as a librarian and a lady is standing in front of you looking extremely confused.

For each of the following situations write a suitable "I" statement. Examples please!

Comments for Write a suitable "I" Statement

Average Rating starstarstarstarstar

Click here to add your own comments

Jun 13, 2018
Rating
starstarstarstarstar 		Short and Simple....
by: Alan

Hi Sue, this looks like an essay or homework assignment? :-) Ah well, it's still about I-statements.

These aren't the only possible I-statements that could be used in your two scenarios but they could easily apply:

Book shop:

Hi there, once I've finished with this customer I'd be happy to come over and help you get the book down.

Library: Can I help you?

Both of these might seem very simple, but I think that's the point of most I-statements, they are a simple way of expressing ourselves that don't bring in our assumptions about others. In either situation a comment could have been made about the other person such as 'can you please be more patient' or 'you look confused' respectively, but they are unnecessary for the purpose of the situation and would both risk some kind of reaction from the person because of the assumptions being made about them.

Hope that helps but please reply to this if you have more questions.

Alan

Click here to add your own comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Using 'I' Statements.


Click here for link-code for your blog/facebook/twitter page

Would you prefer to share this page with others by linking to it?

  1. Click on the HTML link code below.
  2. Copy and paste it, adding a note of your own, into your blog, a Web page, forums, a blog comment, your Facebook account, or anywhere that someone would find this page valuable.

Visit our

Podcast Page CAOS

on iTunes

CAOTICA Podcast about communication, conflict resolution, mediation.

Join our new 

ONLINE Introduction to Conflict Coaching Skills 

(6 x 2 hour sessions on Zoom)

Learn about the CAOS Model of Conflict Coaching, the first to be developed in the UK in 2008 and one that does not have to be connected to ongoing mediation but can be simply a 'stand alone' support service for individuals. 

Open to non-UK attendees - visit the link above for more details and to register your interest.